FAQ

The majority of orders are shipped on pallets by common carriers . Smaller items will ship UPS. If applicable, rush guaranteed.

Using common carriers orders can take 3 – 12 business days depending on location.  Please call for estimated delivery times.

Shipping costs will generally run between 15% – 25% of your invoice total. Please note there is a minimum shipping charge of between $200.00 – $700.00 depending on your location. All of our shipments originate from Los Angeles, CA. Please call us for exact shipping rates.

In most cases no. We primarily ship only “dock to dock” shipments. If you don’t have a warehouse with a dock, it is OK. However you will need to have your own help on hand to unload the truck and move inside.
 

Yes we can. Rates vary, please contact us for an exact rate quote.

Yes. Please contact us to obtain your tracking number.

Because we ship palletized freight  our damages are very low. Should you receive any damaged items please be sure to mark this on your delivery receipt. After receipt please contact us and we will make the necessary arrangements to correct the issue.